A modern approach to business texting

Business texting is the most convenient and efficient way to communicate with your clients. In today’s fast-paced business environment, many companies are using business texting to strengthen their relationships with clients. By embracing this modern communication method, you can improve your customer engagement and build a healthier client relationship.

There are many ways to utilize two-way business texting to benefit your law firm. Some of the best ways include sending meeting reminders, important messages or case updates, documents, and requesting electronic signatures. One of the most valuable uses of business texting is to onboard prospective clients. When your firm receives an automated intake form, you can instantly get a notification and text the prospective client to confirm receipt of their information and schedule a consultation. Two-way business texting allows you to streamline your communication and efficiently manage your client relationships.

With 70% of consumers responding that they check their phone within 5 minutes of receiving a notification, business text messaging is a lucrative asset for law firms. Law firms can benefit from using business texting in a number of ways: 

1. Improved communication and responsiveness: Business texting allows you to quickly and easily communicate with your clients, whether you need to send a reminder, update them on a case, or ask a question. This can improve your responsiveness and ensures that you can address your client’s needs in a timely manner.
2. Enhanced convenience: Business texting is convenient for both you and your clients. Your clients can easily send and receive texts from their mobile devices, and you can communicate with them without having to rely heavily on email or phone calls.
3. Increased efficiency: By using business texting, you can streamline your communication and eliminate the need for multiple forms of communication. This saves time and allows you to focus on other important tasks on your plate.
4. Better record-keeping: Business texting can help you keep track of all your communications with clients in one place and allow you to refer to them quickly whenever it is necessary.

Overall, business texting can help law firms improve their communication, efficiency, and record-keeping, which are all important factors in delivering high-quality client service.

PracticePanther’s Two-Way Business Texting is an essential resource for law firms looking to improve their communication and efficiency. With this feature, you can instantly reach out to your clients to discuss everything related to their cases. You and your staff will also have a comprehensive overview of all forms of correspondence, including text messages, which helps to ensure that there are no miscommunications or missed opportunities. Additionally, all text messages will be securely stored with the client’s matter in PracticePanther, eliminating the need for manual syncing or additional steps to keep track of your communication. This convenient and secure feature makes it easy for your law firm to stay connected with your clients and stay on top of your cases.

PracticePanther offers a business-specific phone number for your law firm, which means that your clients will be texting this number, rather than texting your personal phone. This helps to ensure that your clients are communicating with your law firm, rather than with you personally. This helps to create a professional image for your law firm and ensures that all communication is kept organized and secure.