PracticePanther vs. CaseFox

PracticePanther streamlines operations for law firms through its all-encompassing platform, covering all facets of legal practice with minimal dependence on third-party integrations that could potentially jeopardize user data security. Users can quickly become proficient without the need for extensive training or support. Additionally, PracticePanther offers full customization capabilities, allowing users to customize each feature to their firm's specific needs. Overall, PracticePanther's easy-to-use interface and customization options make it a popular choice among users.

With PracticePanther, users have the flexibility to design their own work processes by creating multiple workflows that cater to the unique needs of their clients, cases, and matters. By combining workflows with various outcomes, law firms can ensure seamless communication and reduce time needed to create additional workflows.

With PracticePanther, users have the ability to create custom tags on various aspects of their cases, including matters, contacts, activities, and more. This wide range of custom tags provides users with a powerful tool to efficiently track cases by practice area or other important factors, creating a more streamlined and organized case management system. If you are using Box, you can tag your documents as well.

PracticePanther's eSignature feature enables users to send an unlimited number of documents for eSignature requests. Furthermore, the platform includes a tracking feature that allows users to monitor the status of each eSignature, providing greater visibility into the document signing process.

PracticePanther’s native payment processor, PantherPayments, offers clear and transparent transaction fees: 2.9% for all card transactions, and a fee of 1% per eCheck with no monthly fee. Users may also create custom financial reports to gain insights into their daily, weekly, or monthly transactions.

PracticePanther offers law firms a dedicated phone number, making it easy and secure for them to communicate with clients via text. Attorneys can track their time directly from the texting interface. All text messages are automatically logged into the corresponding contact and matter history, making it easier for attorneys to quickly reference previous conversations. Additionally, PracticePanther allows users to send payment links and documents for eSignature requests, in addition to reminder text messages. This comprehensive feature ensures that clients are always kept up-to-date and informed about their cases, while also providing a convenient and secure way to handle payments and document signing.

PracticePanther enhances communication and collaboration between attorneys and clients with its user-friendly client portal. The portal enables the assignment of tasks, e-Signature requests, document sharing, invoices and more, while also providing real-time tracking of document views, streamlining the progress of cases.

PracticePanther goes above and beyond to support its users, offering not only personalized onboarding training with an Account Manager, but also direct access to their Account Manager's email for any follow-up questions or concerns. Additionally, PracticePanther offers a comprehensive knowledge hub with over 500 articles to help users troubleshoot issues, get answers to frequently asked questions, and optimize their use of the software.