A clean billing process starts by taking proactive steps that prepare your clients for success. Client intake should be a time to get to know your clients, but it's important to keep the process strategic. This is the perfect moment to have a natural conversation about your firm's expectations, specifically when it comes to invoicing and payment.
Showing your client that you have modern tools in place that allows them to pay online and reminders to keep them on track, will leave a lasting first impression.